Last updated: July 15, 2026
BizzXpert (“we”, “us”, “our”) is operated by Claude Bernatchez, an individual trader based at Selasias 1, Athens, 10439, Greece. This Privacy Policy explains how we collect, use, and protect your personal data when you visit bizzxpert.com (the “Site”) or purchase our digital products.
Data Controller
The data controller responsible for your personal data is Claude Bernatchez, trading as BizzXpert, Selasias 1, Athens, 10439, Greece. You can contact us at support@bizzxpert.com for any privacy-related question or request.
Information We Collect
We collect information you provide directly, such as your name, billing address, and email address when you place an order, create an account, or contact us. We also collect payment-related information processed by our payment provider, Stripe; we do not store your full card details ourselves. We automatically collect technical data such as your IP address, browser type, device information, and browsing behavior through Google Analytics.
How We Use Your Information
We use your information to process and deliver your orders, provide access to purchased downloads through your My Account area, respond to support and refund requests, send transactional emails such as order confirmations, send a review request approximately 7 days after purchase via Brevo, and analyze and improve the Site using aggregated analytics data.
Legal Basis for Processing (EU/UK Visitors)
We process your data based on performance of a contract to fulfill your order, legitimate interest for Site security and analytics, and consent for marketing emails and non-essential cookies where applicable.
Sharing Your Information
We share limited data with trusted third-party service providers strictly to operate our business, including Stripe for payment processing, Google Analytics for site analytics, Brevo for email automation, and our hosting and WooCommerce infrastructure providers. We do not sell your personal data to third parties.
International Data Transfers
Some of our service providers, such as Google and Stripe, may process data outside the European Economic Area. Where this occurs, we rely on the provider’s standard contractual clauses or equivalent safeguards.
Data Retention
We retain order and account data for as long as necessary to comply with tax, accounting, and legal obligations, and to maintain your purchase history and download access.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, object to or restrict certain processing, and withdraw consent at any time. To exercise any of these rights, contact us at support@bizzxpert.com. If you are in the EU/EEA, you also have the right to lodge a complaint with your local data protection authority, in Greece the Hellenic Data Protection Authority.
Cookies
The Site uses cookies, including Google Analytics cookies. See our Cookie Policy for details.
Children’s Privacy
Our products and Site are intended for business use by adults. We do not knowingly collect personal data from anyone under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. The Last updated date above reflects the most recent revision.
Contact Us
Questions about this Privacy Policy can be sent to support@bizzxpert.com.